A complete overview of and guide to the management systems and statistical tools of Six Sigma, as well as all of the information needed to implement the quality approach. Shows how to avoid traps and pitfalls and covers the more advanced topics such as design of experiments and response surface methods. --This text refers to the Hardcover edition.
The most comprehensive Six Sigma reference available, now revised and expanded
Completely rewritten and reorganized, this second edition of The Six Sigma Handbookcovers all the basic statistics and qualityimprovement tools of the Six Sigma quality management system. This new edition reflects the developments in Six Sigma over the past few years and will help maintain the book's position as the leading comprehensive guide to Six Sigma.
Key changes to this edition include:
- New chapters on DFSS (Design for Six Sigma); Minitab, the most popular statistical software for Six Sigma; Six Sigma philosophy and values; flowcharting; and SIPOC
- Coverage of the core problem-solving technique DMAIC (Define, Measure, Analyze, Improve, Control)
- Dozens of downloadable, customizable Six Sigma work sheets
- New material on important advanced Six Sigma tools such as FMEA (Failure Mode and Effects Analysis)